Return of Product :

  1. Products can be returned within 14 days (7 days for jewelry) of receiving the merchandise.
  2. The whole process of return will be on line. Once Loomindia team receives a return request , they will approve it and will arrange for necessary return pick up within stipulated date.
  3. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product with the Bar Code. You must email us about any damaged items in your shipment within 48 hours of receiving your order.
  4. Upon authorization of returns, we will gladly offer you an exchange or refund. You could choose to get a full refund in the form of store credits or get a refund on your original credit or debit card used for payment in which case return shipping charges and a stocking fee might be applicable. Items that may have been damaged, defective or sent by error will be fully refunded.
  5. We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to the Loomindia Support Team